Shipping
It depends on the item as we ship from different locations. Each product will have an estimated delivery date on the product page.
It's Free for order over $69.99. $4.99 below that
After your order has been placed, you have 24 hours to contact our customer service and request order modifications or a cancellation. After 24 hours, your order has already been placed in production and can no longer be modified.
Sorry we do not offer express shipping on any items
No you will not need to sign.
We offer a full 30 day money back guarantee if you arent happy with your item. Personalized items are non-refundable so please make sure that you include all of the personalisations requests and proof before finalizing the design.
When applying for a refund please ensure the following:
The product was received in the last 30 days
The product is unwashed, unworn and unused
The product itself or the printing is defective OR the final product is different than the one you orderedÂ
You will need to return the item to us, then we will process the return.
At Colorfulmamas, we are doing our best to ensure product quality and order accuracy. However, it may happen that you receive a damaged item, poor-quality printing or incorrect product. Thankfully it is rather unusual! But, if it is the case, we guarantee a 100% satisfaction to all of our customers by offering a free replacement order or a refund on the affected items.
All we need is your order number and a clear photo showing either the incorrect item, the poor quality of the print or the damaged area of the item. Please contact us by email at Contact Us and one of our helpful support staff will organize a reprint or a refund for you!
Please use the Contact Us page. We usually reply right away.
You will receive a tracking number between 5-10 days after placing your order, depending on the product you ordered. You can track it using the parcelapp.com website.
Import duties, taxes, and charges are not included in the price of the product. These charges are different for each country and are the sole responsibility of the customer.
Yes! You will receive a full trackable link when your order ships.